SHIPPING & RETURNS
SHIPPING POLICY
We make every attempt to ship orders quickly. Many orders less than 20 pairs ship the same day, and most ship within 48 hours. Bulk orders are subject to current inventory and may take up to 4 weeks to arrive.
We offer several shipping options to best suit the needs of our customers and shop several sources to get the best rates. Orders may be shipped via one of the following carriers:
USPS
Fed Ex
UPS
DHL
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Overnight requests will be subject to additional shipping fees.
I HAVEN'T SEEN MY ORDER AND I THINK SOMETHING HAS GONE WRONG. NOW WHAT? If you think your order has been lost or somehow overlooked please contact us with your order number, included on your confirmation E-Mail, your last name, and date you placed your order.
RETURN, CANCELATION & EXCHANGE POLICY
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Order Cancelation Policy
-If you wish to cancel an order please contact us at tophandenterprises@gmail.com. Please note that orders can not be canceled once the product has been shipped.
Return Policy
If you would like to return the product we are sorry to hear that but we want to provide an excellent experience to our customers. Please E-Mail us to receive prior approval and we will provide a refund once the item is received by us in pre-sold condition. Returns that have not received prior approval will not be refunded.
Refunds and returns are not allowed after 15 business days from the date of purchase.
Exchange policy
If the product you ordered isn’t what you need we are happy to exchange it for another pocket of a different size or color. Please reach out to us and as soon as we receive the original purchase back we will get another one shipped out to you right away. Shipping and handling on the exchange product(s) will be subject to the same terms and conditions as before.